Refund policy
Refund policy
Everything sold at Juniperly Planners is a digital download: a planner or tracker file you keep forever. Nothing is shipped, and because a file can't be returned once it has been downloaded, all sales are final.
We still want you to be happy with your purchase. Please write to us at lyndiajoseph@yahoo.com within 14 days of your order if:
- your file won't download or won't open,
- you received the wrong product,
- the product is clearly different from its description and screenshots.
We'll fix the problem, send a replacement, or refund you in full if we can't make it right.
Please include your order number when you contact us. Approved refunds go back to your original payment method within 5–10 business days.